All-In-One Managed IT Services for Gauteng Businesses
5 pillars, 1 SLA, 1 monthly invoice
Is tech downtime draining your business profits?
Local IT Guy acts as your complete, outsourced IT department. We maintain, secure, and monitor your entire technology ecosystem under a single, tailored Service Level Agreement (SLA).
Everything your business runs on, covered under one monthly SLA
Computers & Endpoints
Continuous patching, malware protection, hardware lifecycle checks, and end-user helpdesk support.
Networks & WiFi (UniFi)
Continuous monitoring of access points, switches, and gateways for maximum speed, seamless roaming, and zero downtime.
Security & CCTV Systems
Hikvision IP camera and NVR status checks so footage keeps recording and storage never silently fails.
Microsoft 365 & Cloud
User onboarding and offboarding, license auditing so you don’t overpay, and spam/phishing enforcement.
Printers & Peripherals
Setup and driver maintenance for office printers, network scanners, and local storage devices.
ITIL-Aligned Governance
Custom SLAs built on the ITIL framework, tailored to your objectives — not a generic solution in a box.
Flexible plans built for your business
Whether you need foundational network monitoring or an embedded technician at your office, there's a plan built for your business.
Network & Infrastructure Care
Offices needing stable WiFi, cabling & CCTV
- Network & UniFi SLA
- CCTV / NVR health checks
- Computer & user helpdesk — add-on
- Microsoft 365 admin — optional
- Remote printer support
- Standard SLA callouts
Business Complete (Full MSP)
SMBs (5–50 staff) needing full IT management
- Network & UniFi SLA
- CCTV / NVR health checks
- Computer & user helpdesk included
- Microsoft 365 administration included
- Remote + onsite printer callouts
- Priority SLA callouts
Dedicated Onsite Technician
Growing businesses needing daily hands-on support
- Network, CCTV & UniFi SLA
- Microsoft 365 administration
- Assigned onsite technician
- Dedicated onsite, 1–5 days/week
- Direct escalation to senior engineers
Daily IT Support, without taking on payroll
Zero employer liability
No PAYE, UIF, COIDA, or severance obligations on your side.
Guaranteed backup
If your assigned tech takes leave or falls sick, we provide instant cover.
Backed by Senior Engineers
Direct escalation to our senior UniFi and cloud infrastructure architects.
Scalable & flexible
Scale support up or down as your team grows, with 30 days’ notice.
One partner, fully accountable
Genuinely local
Certified hardware expertise
No lengthy lock-in
Single point of accountability
Frequently asked questions
We assign a technician to your premises for agreed days — for example, 2 days a week or 5 days a week. They manage daily support tickets, user setups, cable management, and printer fixes. You receive a single monthly invoice with no payroll admin.
Yes. Unlike traditional IT companies that refuse to touch CCTV or printers, our managed services cover your IP cameras, NVR recording health, and network printers as part of your core setup.
Our primary service areas include Midrand, Sandton, Centurion, Olifantsfontein, Kempton Park, Randburg, Boksburg, Fourways, and surrounding Gauteng business hubs.
Priority SLA callouts on Tier 2 and Tier 3 plans target a 60-minute response on critical issues. Onsite technician clients get same-day hands-on cover as standard.
No. All our Managed IT SLAs run month-to-month. We earn your business every month rather than locking you into a multi-year agreement.
Ready to streamline your business IT?
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